Support
Returns & exchanges
Carry it, test it, live with it. If the fit isn't right, you have 30 days from delivery to return unused gear in original condition.
What qualifies
- Unused, unwashed gear with tags and hardware intact.
- Original packaging and included accessories.
- Proof of purchase — your order reference is enough.
How to start a return
- Message support with your order reference and reason.
- We confirm the return and share drop-off or pickup instructions.
- Once inspected, we issue a refund or dispatch the exchange.
Refunds
Refunds are issued to the original payment method after inspection. Cash on delivery orders are refunded by bank or wallet transfer. Shipping fees are refunded when the return is due to a fault on our side.
Exclusions
Custom, engraved and clearance items are final sale. Damage from wear, misuse or accidents is covered by the warranty policy rather than returns.