Support

Payments & security

Checkout is encrypted end to end. Card details are entered on the payment provider's tokenised form — TIBAG never sees or stores your card number.

Accepted methods

  • Credit / debit card

    Visa, Mastercard and JCB via the hosted, tokenised card form.

  • GCash

    You'll be redirected to GCash to authorise the payment.

  • Maya

    You'll be redirected to Maya to authorise the payment.

  • Bank transfer / QR Ph

    Scan a QR Ph code from your banking app.

  • Cash on delivery

    Pay the courier when your gear arrives.

    Handling fee: ₱50

Cash on delivery limits

Cash on delivery is available in serviced areas for orders up to ₱15,000, with a ₱50 handling fee shown before you confirm.

How your data is protected

  • Payments are processed by the gateway over an encrypted connection.
  • Card numbers are tokenised by the provider and never reach our servers.
  • We store only what's needed to fulfil and support your order.

Currency and pricing

All prices are shown and charged in Philippine peso (₱) with applicable taxes included in the displayed price. Questions? Contact support.

Test mode may be active in preview environments — simulated payments never move real money.